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Adapting Billing Processes to Meet Patient Needs


Technology in healthcare is becoming increasingly more widespread, especially on the back end of the revenue cycle, but not all patients prefer to utilize it. Therefore, healthcare organizations that provide a multitude of payment options can better increase their collection opportunities. This course examines how providers can better improve their billing process by more closely examining their patient population, improving communications, and developing more personalized billing options for each patient.



After completing this course, you will be able to:

- Name the variations in preferences between patient generations

- Identify how communication is important to securing patient payment

- List the different billing options that should be available to patients


Additional Registration Options:

Registration is available by phone at 888.700.5223 or at

Participants can earn 0.5 CPE credits in Specialized Knowledge & Application field of study