Webinar Course - Delivering a Personalized Patient Financial Experience – Achieve Better Results with Targeted Communications

Patients increasingly expect personalization in their daily consumer interactions, and healthcare providers must adapt. Now more than ever, providers need to understand each patient’s preferences for paying their bills and offer multiple avenues so they can better connect, thus cultivating relationships that produce financial results. This Thought Leadership Webinar featuring Apex Revenue Technologies will highlight approaches for analyzing patient needs and tailoring communications accordingly.


Learning objectives:

·         Review current data on patient preferences for paying medical bills

·         Explain how understanding individual patient behaviors can help providers target financial communications

·         Evaluate methods for collecting data from patient interactions and using that data to communicate more effectively