Part II: An Optimized Billing Scenario—From Optimized to Opportunity

Apex Revenue Technologies

Once new approaches are in place to increase revenues received from patients, healthcare providers can further strengthen patient financial engagement. Consider establishing a patient revenue cycle task force to work with vendor consulting teams and further optimize the tools and processes in place. The team’s charter should be to review analytics dashboards, identify challenges and opportunities, and continually optimize messaging, segmentation, channel communication strategies and process changes based on results.

For more on strengthening patient financial engagement, read our new white paper, titled “Reduce Patient Balances Sent to Collection Agencies: Approaching New Problems with New Approaches,” Follow this link to read the full report.